Philmont Guidance Center accepts all major commercial insurance plans, including:
- Personal Choice
- Aetna PPO/EPO
- Keystone 65
- United Health
- Keystone Health Plan East
- Aetna/USHC HMO
- Empire Blue Cross
- United Behavioral Health
- Penn Behavioral Health
- Blue Chip
- Total Care
Frequently Asked Questions
Philmont Guidance Center, PC, is a private mental health treatment center providing comprehensive behavioral health care to patients of all ages. Our three office locations are convenient to work, home and school. Many of our counselors offer evening and weekend appointments. Our long experience in providing mental health services in this area makes us uniquely qualified to deliver the help you and your family need when you need it.
Who will work with me?
ANSWER: Our team of psychiatrists psychologists, psychiatric social workers, and professional counselors share a long track record of success in treating all major psychological disorders and conditions, including Depression, ADHD, Bipolar Disorder, Pediatric Bipolar Disorder, Panic and other anxiety disorders, behavior problems and more. Meet our staff
Do you accept insurance?
ANSWER: To help make your treatment affordable, we accept most commercial insurance plans, including Personal Choice, Aetna, Keystone Health Plan East, United Health Care/United Behavioral Health, and some independent Blue Cross/Blue Shield plans. Contact our office to make an appointment and we will handle all insurance verification and authorizations.
What do I do if I need to contact my therapist or psychiatrist after hours?
ANSWER: If you are experiencing a potentially life-threatening situation or a medical or psychiatric emergency, please dial 911 for immediate assistance. For routine issues that can wait till the next business day, please call the office where you are seen and leave a voicemail in your therapist's or psychiatrist's voice mailbox. If there is an urgent issue that requires more immediate attention, you can reach your therapist or psychiatrist through our 24/7 answering service. You can reach the answering service through our phone system, or you may call them directly by dialing 215-636-8726.
Therapists are on-call for themselves Monday morning through Friday afternoon. There is a Therapist-on-call from Friday evening through Monday morning. The psychiatrists are on-call for their patients 24/7. If they are out of town or not available, your issue will be managed by a covering psychiatrist.
How often do I need to see a therapist if all I want is medication?
ANSWER: The frequency of visits with the therapists is at the discretion of the psychiatrist. Typically, a patient is seen a minimum of three or four times a year. It is most helpful for the psychiatrist if that visit is in the weeks prior to the medication visit. The purpose of these infrequent visits is more for case management, not therapy.
When you meet with the therapists for these infrequent visits, they will likely go through a series of questions designed by our Medical Director to help the psychiatrist know how how you have been doing since you were last seen. This helps the psychiatrist use the time alloted for medication management most efficiently.